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Visual Performance Manager™

Visual Performance Manager (VPM) is a unified system that provides enterprise service intelligence to help organizations effectively deliver business services. Visual Performance Manager spans the entire delivery infrastructure for complex multi-tiered networked application architectures throughout distributed enterprise including virtualized and cloud environments.

This end-to-end business service visibility is correlated and analyzed within our Performance Management Database providing an important data source and common platform that can be leveraged by disparate IT organizations to provide a unified view of problem domain isolation. Visual Performance Manager was designed with a flexible architecture that allows it to be used as a "self -managed" solution by private enterprises as well as a "hosted-offering" through our Managed Service Providers.

With integrated views and unique data correlation, Visual Performance Manager enables effective management of your applications delivered across the enterprise.

Ensure the delivery of critical business services

End-to-end visibility of the service delivery infrastructure to ensure uninterrupted business processes
Leverage Cisco WAAS and understand the impact of application acceleration
Robust client analysis
Correlation of client performance with detailed application server metrics

Better utilization of IT resources to support users

Common services, configurations and application performance capabilities streamline end-user workflow
Identify root cause of service delivery issues across complex multi-tiered application architectures
Identify the problem domain - application, network or server impacting end user experience
Eliminate the finger pointing between vendors and operations, applications, and network teams

BSM/ITSM System Integration with VPM Connex™

Operational Management Database (OMDB) - focused on sharing rich contextual events for operational analysis.
Performance Management Database (PMDB) - to provide insights into performance variables, such as transaction response times, for cohesive application end-to-end performance management.
Configuration Management Database (CMDB) - for dynamic updates and insights into changes across the application-infrastructure ecosystem and its interdependencies